Key Purchase Overview
IMPORTANT! If you have SmartCAM v18 or earlier software, read the important information
on the right regarding replacement license key requests for versions of those older versions.
For SmartCAM v19, v2014 or later, below you will find a summary of the process for key purchase requests for customers not on SSA.
- Run the "License Manager" utility (the shortcut is found in your SmartCAM program
folder, in the Windows "Start" menu).
This will open the SmartCAM License Manager utility. In the utility, choose "Create
Key Request form." Enter your contact information and choose the product(s) installed
on your computer.
Choose the "Save Form" button to generate a key request form and save the
form to your computer. Please make note of the path and filename located in the Name field.
Note: To provide operational license keys for all your products, the
License Manager utility must be run on the same computer that you are trying to license.
- Click on the "Click Here to Proceed" button to begin the key purchase process.
- Upload the key request file, generated by the SmartCAM License Manager
(called License Administrator in some older versions) utility.
- Verify and update the uploaded key request information and click Continue.
- Confirm your information and click Submit Payment.
If you have questions, please email them to: KeyRequest@SmartCAMcnc.com.
Non-SSA Replacement License Keys
If you have a CURRENT SmartCAM Software Subscription
Agreement (SSA), click here to receive license keys with no administrative fee.
IMPORTANT NOTICE REGARDING LICENSE KEY AVAILABILITY FOR OLD VERSIONS
SmartCAM v11.x and Earlier Versions Support Ended
Microsoft has ended all Windows XP support. Because XP was the last operating system to reliably run SmartCAM v11 and earlier versions, SmartCAMcnc has ended all support for those SmartCAM versions, including provision of replacement license keys.
SmartCAM v18 and earlier products
Effective March 1, 2015, SmartCAMcnc is no longer able to produce replacement license keys for v18 and earlier applications. There are special updating discounts available for customers with v18 and earlier applications. Please contact SmartCAMcnc with questions; Sales@SmartCAMcnc.com or 541-344-4563.
License Keys for SmartCAM v19-v2015 products
Regarding replacement Network License Manager (NLM) keys: to request replacement keys for a NLM installations, contact
your SmartCAM representive. Do not use the form linked below.
For customers who have no active software subscription agreement,
see below regarding processing fees.
Why is there an administrative fee for replacement license keys?
[Click here for answer]
Replacement License Key Request Processing Fees
Processing fees are charged when replacement license keys are requested by customers without a current
software subscription agreement. A transaction fee per request form, plus a per license key (for as many
keys as are being requested) is charged.
Additionally, if the key request form is sent by fax, an additional manual processing fee is charged.
Questions regarding key requests should be submitted to: