Announcing

SmartCAM CAM Software Maintenance Agreements

SmartCAM CAM Software Maintenance Agreements

SmartCAMcnc offers software maintenance agreements (SMA) for the entire SmartCAM CAM software product line. To request a quote for maintenance on your SmartCAM products, please contact our sales group.

 

SMA provides the following benefits:

No cost updates to the current version of your SmartCAM products
SmartCAMcnc releases new versions of each SmartCAM CAM software application and maintenance 'Service Packs'. These releases provide new and enhanced functionality, application improvements that offer real, time-saving productivity improvements. As an SMA customer you will receive notification of any update and be provided with immediate download access to them.

Expert Technical Support
SmartCAM is supported by experienced SmartCAM personnel who have used and supported SmartCAM for decades. They are manufacturing professionals with many years of real-world experience, and are ready to respond quickly and efficiently to your SmartCAM use questions and issues. Support is also included for assisting with customized macros and code generators.

Product License Key Support
When you have unexpected computer problems or replace a system with a new one, replacement license keys are provided to SMA customers at no cost. Replacement key requests are monitored 7 days a week and SMA customers are given the highest priority, so a quick response is ensured.

Premium Technical Support Content
A variety of additional training and productivity tools are available to SMA customers in the SmartCAMcnc SMA Premium Content support pages. This secure area is an ongoing source of new and valuable support features. Click here to enter the SMA Premium Content site. (Requires username and password.)

Input to Product Development
As an SMA customer you are investing in the future of SmartCAM, and perhaps your most valuable benefit is that you can make a tangible difference in the future of your product. The feedback of SMA customers regarding feature requests and problem resolution are given priority consideration. Virtually every new release has many improvements taken directly from SMA customer suggestions.

To find out more about SmartCAM SMA, contact our sales group at Sales@SmartCAMcnc.com

Or if you are a SmartCAM customer based outside of the US, you can be put in contact with your nearest SmartCAM provider by contacting us at Sales@SmartCAMcnc.com.