Submitting Support Request
All requests for SmartCAMcnc Technical Support should be entered using this online submission page. You might find it helpful to bookmark this page.
Before submitting your support request, you might find it quicker to first check the informational sources already available to you. Click on the items in the following list to get more information on each.
Fill out all the required fields when making your support request. If a required field is not properly completed, the support request will not be processed.
After filling out the submission form, click on the "
If the form is properly filled in and submitted, you will be sent an acknowledgement email at the address you entered on the form. The subject line of the acknowledgement will include the tracking ID for this support call.
You can attach a single file to your support request. Use the Choose File button to browse to and pick the file to upload. If you have multiple files to provide, archive them into a ZIP file before uploading.
If you forget to attach the file or have additional files to provide, after submitting the support request, you can still provide them. After submitting the support request, you will receive an acknowledgement email. Simply reply to this email and attach your files to it.
Request for Technical Support
Please use this form when making requests for Technical Support, completing the fields as much as possible. Required fields must be completed for the form to process; they are highlighted with a light-blue field background.
Many online and electronic resources are available to answer most technical questions. Please review the information in the side-bar, along the left column of this page, before requesting technical support.
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