Software Maintenance Agreements

SmartCAMcnc offers software maintenance agreements (SMA) for the entire SmartCAM product line. To request a quote for maintenance on your SmartCAM products, please contact our sales group. SMA provides the following benefits:

The Latest Version SmartCAM Products
SmartCAMcnc began releasing new product updates in Q1 2005. Since then we have continued introducing real-world, time-saving productivity improvements. As an SMA customer you will receive notification of any update and may immediately download them from our website.

Expert Technical Support
The SmartCAMcnc staff is made up of veteran SmartCAM users that were employees of the Point Control Company (the originator of SmartCAM) and its successor companies. We are manufacturing professionals with many years of real-world experience, and are ready to respond quickly to your questions and issues.

License Key Support
When you have unexpected computer problems or replace a system with a new one, new license keys are provided at no cost. Replacement key requests are monitored 7 days a week and SMA customers are given the highest priority, so quick response is ensured.

SMA Customer Premium Content
A variety of additional training and productivity tools are available to SMA customers in our SMA Premium Content support pages. This area continues to grow and will be an ongoing source of new valuable features. Click here to enter the SMA Premium Content site.

Input to Product Development
As an SMA customer you are investing in the future of SmartCAM, and perhaps your most valuable benefit is that you can make a tangible difference in the future of your product. The feedback of SMA customers regarding feature requests and problem resolution are given priority consideration.