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Key Purchase Overview

IMPORTANT! If you have SmartCAM v18 or earlier software, read the important information on the right regarding replacement license key requests for versions of those older versions.

For SmartCAM v19, v2014 or later, below you will find a summary of the process for key purchase requests for customers not on SSA.

  1. Run the "License Manager" utility (the shortcut is found in your SmartCAM program folder, in the Windows "Start" menu).

    This will open the SmartCAM License Manager utility. In the utility, choose "Create Key Request form." Enter your contact information and choose the product(s) installed on your computer.

    Choose the "Save Form" button to generate a key request form and save the form to your computer. Please make note of the path and filename located in the Name field.

    Note: To provide operational license keys for all your products, the License Manager utility must be run on the same computer that you are trying to license.

  2. Click on the "Click Here to Proceed" button to begin the key purchase process.
  3. Upload the key request file, generated by the SmartCAM License Manager (called License Administrator in some older versions) utility.
  4. Verify and update the uploaded key request information and click Continue.
  5. Confirm your information and click Submit Payment.

If you have questions, please email them to: KeyRequest@SmartCAMcnc.com.

Non-SSA Replacement License Keys

If you have a CURRENT SmartCAM Software Subscription Agreement (SSA), click here to receive license keys with no administrative fee.

License Keys for SmartCAM v19 to Current version products

Regarding replacement Network License Manager (NLM) keys: to request replacement keys for a NLM installations, contact your SmartCAM representive. Do not use the form linked below.

For customers who have no active software subscription agreement, see below regarding processing fees.

Why is there an administrative fee for replacement license keys?
   [Click here for answer]

Replacement License Key Request Processing Fees

Processing fees are charged when replacement license keys are requested by customers without a current software subscription agreement. A transaction fee per request form, plus a per license key (for as many keys as are being requested) is charged.

Additionally, if the key request form is sent by fax, an additional manual processing fee is charged.

Questions regarding key requests should be submitted to:


SmartCAM v11.x and Earlier Versions Support Ended
Microsoft has ended all Windows XP support. Because XP was the last operating system to reliably run SmartCAM v11 and earlier versions, SmartCAMcnc has ended all support for those SmartCAM versions, including provision of replacement license keys.

SmartCAM v18 and earlier products
Effective March 1, 2015, SmartCAMcnc is no longer able to produce replacement license keys for v18 and earlier applications. There are updating discounts available for customers with v18 and earlier applications. Please contact SmartCAMcnc with questions; Sales@SmartCAMcnc.com or 541-344-4563.