Installing And Troubleshooting Cloud (CLM) Licensing
Your CLM key was provided to you as an email attachment. Save the license key file attachment to a location where it can be accessed from any machine that you plan on using. Or use some other method of getting the key to the computers in question (such as thumbdrives).
On each computer save the licensing key file to the following location:
Your CLM licensing is now configured and you can run your SmartCAM applications.
If you are receiving licensing errors, verify the following items.
Key File Correct
A CLM key will have the following format:
Communications Port Blockage:
To resolve this, you will need to configure your anti-virus (or other related software) to give your SmartCAM applications permission to use the ports to send and receive information from the server. This is generally accomplished by configuring the anti-virus tool to "trust" the SmartCAM applications. This tells the tool to allow SmartCAM to communicate over the internet using communications ports.
The steps need to configure your anti-virus vary, so consult your anti-virus documentation on how to complete this task. You may need IT support for this activity.
The communication ports needed vary with different customers. If your IT support want to configure the anti-virus to only allow access to the specific ports, please use the SmartCAMcnc website and submit a technical support request and the required port numbers can be provided.
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